Our Policies

Refund Policy

At Fish Bazar, we strive to deliver the freshest seafood and meat. Due to the perishable nature of our products:

• If you receive a product that is damaged, spoiled or incorrect, please notify us immediately upon delivery or within 2 hours.
• We will happily arrange a free replacement or issue a full refund to your wallet / mobile financial service (bKash/Nagad).
• Refunds are processed within 24 hours of confirmation.

Privacy Policy

We respect your privacy and protect your customer information:

• We collect only necessary personal data (name, shipping address, mobile number) to safely deliver your fresh items.
• We do not sell, rent or share your private data with any third-party marketing companies.
• Your payment transactions are processed securely directly through automated and manual verification channels.